Web-based Training (WBT)
Online request for new WBT
If you are part of UKHC, you may request a new or revised WBT by emailing amda227@uky.edu.
myUKLearning Staff and Supervisor Training
This training is available here.
Guidelines to Creating Your Own WBT
Our guidelines can be found here.
External Learner Form
Supervisors may request external learning access for third-party individuals by contacting Stephen Kiel (Stephen.Kiel@uky.edu)
How to Address/Report Issues Completing WBTs
If you are having trouble completing a WBT, please do the following:
- Clear your browser’s cache and cookies – How do I clear my cache and cookies?
- Check to make sure your browser is up to date with the latest version.
- For Windows PCs we recommend Chrome or Firefox. Do NOT use Safari. For a Mac computer, use Firefox.
- Restart your computer.
- Reopen myUK Learning to complete the WBT.
If after following these steps you continue having issues completing WBTs in myUK Learning, please call or email the UKHC Service Desk:
Phone: 859-323-8586
Email: itshelpdesk@uky.edu
If sending an email, please be as descriptive as possible.