UK Retail Pharmacies still an option for getting prescriptions by mail
As of July 1, 2025, UK HMO members may choose to fill maintenance medication prescriptions through UK Retail Pharmacies, which offer free home delivery on most prescriptions, OR Express Scripts Home Delivery. A recent letter from Express Scripts to some UK HMO members that said only Express Scripts may be used was incorrect.
If you have questions or concerns about your medications and which pharmacies are in network, please contact KYRx (UK Pharmacy Benefit Department) at 859-218-5979 or kyrx@uky.edu.
If you would like to use UK Retail Pharmacies’ free home delivery service, just let the pharmacy know when you transfer or refill your prescriptions. If you are already a UK Specialty Pharmacy patient, you can call your care team.