Demystifying the SOP

Led by Pam Brown

This training will focus on best practices and tips and tricks for writing Standard Operating Procedure documents (SOPs) in the workplace. Designed for employees with all levels of experience with writing SOPs, this training will include practical strategies for developing effective SOP documentation for any use case, as well as ensuring its long-term accuracy and applicability.

After two years as a classroom teacher in Frankfort, Pam Brown transitioned to the instructional design field in 2015. She has honed her documentation and project management skills as a designer with the Wiley Publishing Company and in the healthcare space before transitioning to UK HealthCare in 2026.