Emotional Intelligence

Led by Emily Smith

Emotional intelligence (EQ) contributes to our personal and social competence, especially when facing the challenge of dealing with emotions in the workplace effectively. EQ is a key trait of successful leaders and employees alike.

• Identify the two primary competencies of emotional intelligence
• Identify the four emotional intelligence skills
• Construct an emotional intelligence action plan
• Apply strategies to increase emotional intelligence

Emily Smith is a Senior Training Specialist at UK, specializing in leadership development. Emily comes from a background in educational leadership, with Program Director and Coordinator roles in multiple non-profit programs in the Washington, DC area. Emily has also traveled nationally as an education consultant and training specialist. She is a Prosci Certified Change Management Practitioner and is currently pursuing a master’s degree in strategic human resources management from UK.