Emotional intelligence (EQ) contributes to our personal and social competence, especially when facing the challenge of dealing with emotions in the workplace effectively. EQ is a key trait of successful leaders and employees alike. After completing this session, you will be able to:
- Identify the two primary competencies of emotional intelligence
- Identify the four emotional intelligence skills
- Analyze individual EI 2.0 results for appropriate insights
- Construct an emotional intelligence action plan
- Apply strategies to increase emotional intelligence
