Kroger has announced it will withdraw from the national network of Express Scripts, which manages our pharmacy benefit through our health insurance plans. This was a national decision by Kroger that takes effect January 1.
You can also call Express Scripts at 1-800-282-2881 if you have any questions. If you have general questions about your prescription benefit, you can call Know Your Rx at 855-218-5979 or email KYRx@uky.edu.
To transfer a prescription to a new pharmacy, you can:
Take your prescription bottle to your new pharmacy, and they'll contact your current pharmacy to transfer your prescription.
Call your new pharmacy and ask them to transfer your prescription.
Ask your doctor to contact your new pharmacy with your prescription information.
UK Retail Pharmacies
This may be a great time to explore the benefits of using one of the UK Retail Pharmacies. They offer a wide variety of services including free mail delivery for most prescriptions, eight full-service locations -- on campus and off, a Specialty Pharmacy, the only 24/7 pharmacy inside New Circle Road (inside Chandler Hospital), vaccinations, and more.
To transfer prescriptions to a UK Retail Pharmacy, simply click this link and fill out the short form. The pharmacy will handle the rest. Please consult the Pharmacy website for more details on services and a list of locations.
You can also call 833-333-UKRx (8579) to learn more about UK Retail Pharmacies.