Becoming Wildly Resilient: A Human-Centered Approach to Belonging

Dr. John Nash, an associate professor of Educational Leadership Studies in the UK College of Education and director of the Laboratory on Design Thinking (dLab), joins host Jakob Hester to talk about taking a human-centered approach to fostering belonging and de-risking innovation in the workplace. You'll learn about: our need to experience belongingness; what human-centered design is and how it can help bolster belonging; and how we can ask better questions to discover and meet others' unmet needs. They also touch on related topics and terms, including drive theory, recognition, strengths, authenticity, curiosity, listening, and motivational interviewing.

Mentioned in This Episode

• Past Episodes:
  • "Ep. 7:  From Feelings to Needs" with Amy Rodquist-Kodet
  • "Ep. 19: Flexing Emotional Intelligence" with Audrey Bachman
  • "Ep. 22: Finding Your Flow" with Amy Rodquist-Kodet
  • "Ep. 23: From Empathy to Compassion" with Dr. Erin Hester
• Quotes: 
  • "No business plan survives first contact with customers." – Steve Blank
  • "People don't care how much you know until they know how much you care." –Theodore Roosevelt
  • "If you are not embarrassed by the first version of your product, you've launched too late." –Reid Hoffman
  • "There is a popular saying around IDEO that 'all of us are smarter than any of us,' and this is the key to unlocking the creative power of any organization." –Tim Brown
• Research Center: d.school, the Hasso Plattner Institute of Design at Stanford University
• Presentation: "Human-Centered Leadership Within a University" by Dr. John Nash at the 2022 University of Kentucky Human Resources Leading with Care virtual summit
• Theory: Maslow's Hierarchy of Needs
• Definition: Brené Brown on true belonging
• Research Report: "Key Findings: The Power of Belonging" from Coqual
• Research Report: "Unleashing the Human Element at Work: Transforming Workplaces Through Recognition" from Gallup and WorkHuman
• Tool: 5 steps of the design thinking process, as presented by the Hasso Plattner Institute of Design at Stanford University
• Article: "What Does It Take to Build a Culture of Belonging?" by Julia Taylor Kennedy and Pooja Jain-Link in the Harvard Business Review
• Tool: CliftonStrengths assessment
• Book: "The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations" by James Surowiecki
• Research: psychological safety by Amy Edmondson, PhD
• Book: "Never Split the Difference: Negotiating As If Your Life Depended On It" by Chris Voss with Tahl Raz
• Tool: OARS motivational interviewing skills
• LinkedIn Article with Change Model: "Cultivating Belonging Is in Your Hands. Here's a Human-Centered Approach" by Dr. John Nash
• Book: "Belonging: The Key to Transforming and Maintaining Diversity, Inclusion and Equality at Work" by Sue Unerman, Kathryn Jacob and Mark Edwards
• Research Center: University of Kentucky Laboratory on Design Thinking (dLAB)
• Playlist: A Wildly Resilient Playlist
  • Now available on Spotify, Apple Music, and YouTube Music
  • What songs would you add? Let us know at healthandwellness@uky.edu. 
• ​Employee Resource: support for personal resilience, including consults and health coaching 
• Upcoming Events: UK Human Resources calendar

Contact Us

Have feedback or know someone at UK that would be a good guest? Email us at healthandwellness@uky.edu.

You can listen and follow all episodes of "Becoming Wildly Resilient" wherever you find your podcasts.