health & wellness

Payment Options & FAQ

Many Health & Wellness programs are offered for FREE to eligible* participants. For most of the programs that require payment you have three options: credit card, cash, or check.

Which program fees can I pay for with my credit card?

  • Weight Loss Matters (new and returning enrollees)
  • Cooking Class
  • Chair Massage
  • Body Shop Specialty Class
  • Body Shop Membership Fees (UK retirees and retiree spouses ONLY; UK employees and their spouses must pay via payroll deduction)

How do I pay via credit card?

Be sure to fill in your information correctly and indicate the program(s) for which you are paying. To pay via credit/debit card using Authorize.net:

What types of credit cards do you accept?

We accept Visa, MasterCard debit/credit cards; Discover and American Express.

Is the site secure?

Authorize.Net is committed to safeguarding customer information and combating fraud. Their mission is to provide the most secure and reliable payment solutions possible.

To accomplish this, Authorize.Net dedicates significant resources toward a strong infrastructure, and adheres to both strict internal security policies and industry security initiatives.

With Authorize.Net, you can be confident that your data is secure. They utilize industry-leading technologies and protocols, such as 128-bit Secure Sockets Layer (SSL) and are compliant with a number of government and industry security initiatives.

Will I get a receipt?

You will receive an e-mail receipt from Authorize.Net at the e-mail address you provide. Please retain for your records.

How do I pay with cash or check?

You may submit your payment by mail to: 170 Lancaster Aquatic Center, Lexington, KY 40506-0212. Please make checks payable to UK Health & Wellness. Or stop by the office, if paying with cash. Please bring exact amount. Change may not be available.

Can I get a refund?

The UK Health & Wellness Program does not offer refunds.

*Only University of Kentucky employees, retirees, spouses, and sponsored dependents are eligible for UK Health & Wellness services and programs.

University of Kentucky - An Equal Opportunity University
Human Resources · 115 Scovell Hall · Lexington, KY 40506-0064
Phone: (859) 257-9555 · Fax: (859) 323-8512
Questions/Feedback: HR | HR Site
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Last Modified: August 7, 2013 | Off-site Link Disclaimer