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Employees with bad attitudes are in total control of both their perceptions and their actions. Bad attitudes can be changed only when beliefs are changed and will exist as long as the employee wishes. However, you can contribute to reducing bad attitude behaviors in your work area. During this training, you will learn to:

  • Identify common causes of bad attitude behaviors
  • Address and understand established norms
  • Limit negative nonverbal behaviors
  • Understand the 5-step strategy to reducing bad attitude behaviors

Request this session for your group

In addition to any upcoming scheduled times noted under "Upcoming sessions," this session is also available by request for groups.

Use this form to request this session. You’ll receive a response by email as soon as possible, typically within one week, to discuss scheduling and more details. We appreciate requests made at least one month in advance.

Upcoming sessions