- Diagnose conflict issues using the GRPI model
- Identify the three stages of conflict
- Manage staff conflict effectively
- Identify and apply the five conflict management strategies
Managing Staff Conflict
Request this session for your group
In addition to any upcoming scheduled times noted under "Upcoming sessions," this session is also available by request for groups.
Use this form to request this session. You’ll receive a response by email as soon as possible, typically within one week, to discuss scheduling and more details. We appreciate requests made at least one month in advance.