Your communication skills can help you succeed — or hold you back. In any business role or function, you must be able to convey your ideas in ways that drive effective decision making, teamwork and action. Thankfully, communication is a learned skill that needs to be developed and sharpened on an ongoing basis. By the end of this session, participants will be able to:
· Identify and describe the three modes of communication
· Distinguish and define the common barriers to communication
· Identify and apply techniques for more effective communication
· Use active listening skills to improve communication
· Recognize and apply important concepts of nonverbal communication
