What to Do About Bad Attitude Behaviors
duration - 1.5 hours
Employees with bad attitudes are in total control of both their perceptions and their actions. Bad attitudes can be changed only by the beliefs being changed. Supervisors cannot change the beliefs or perceptions of others. The bad attitude will be there as long as the person wants it! However, you can change the behaviors of the bad attitude employee– this is absolutely something you can focus on. You can establish appropriate boundaries and eliminate the perceived payoffs for the negative actions. If behavior is changed successfully, it is possible that a change of attitude may follow. In this seminar, we will look at and consider productive ways of dealing with people who exhibit the worst of bad attitude behaviors.
- People who demonstrate hostility, anger and out of control behaviors; and
- People who demonstrate negative non-verbal behaviors
Date(s) & Time(s)
Friday, August 29, 2014 11:30 a.m. - 1:00 p.m.
Instructor: Debra Graham
Location: 220 Scovell Hall - Suite 1
To register and complete this course, please login to myUK. After logging in, choose the Training tab which is found as one of the options under the Employee Self-Service tab.