Group Problem Solving
class code - HRTD_PD019
duration - 4 hours
You and your co-workers encounter a range of range of problems at work. During this workshop, we will explore a quick and easy 3 stage problem solving process; identify strengths and weaknesses at each step of the process; and create action plans for improvement. By the end of the course, you will be able to:
- Identify the steps of the problem-solving model.
- Understand roles and tasks in group problem solving.
- Write a problem statement.
- Analyze the possible and probable causes of a problem.
- Use brainstorming and fishbone diagrams to generate ideas.
- Gather data using check sheets, flow charts, and interviews.
- Identify and choose the best solution using pro/con, criteria checks, and decision matrices.
- Plan actions and assign responsibilities using action plans.
- Evaluate results through systematic follow-up.
| Date(s) & Time(s) | |
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Unfortunately, this class is not scheduled at this time. Check back periodically for a scheduled date. If you would, please send an email to train@uky.edu with the name of the course you are interested in attending, your phone number, email address, and any questions you might have for us. Thank you, HR Training & Development |
Disclaimer : Class availability, dates, and times are subject to change. Please verify availability, dates, and times in the Training Management Center at http://myuk.uky.edu.
