Training and Development

Choosing and Using Quality Improvement Tools

class code - HRTD_PD016

duration - 3.5 hours

Understanding how to analyze your problem in a structured way and use validated problem solving instruments to identify causes, gather information, choose the best solution and create an action plan allow you to make the best reasoned, objective decisions. During this seminar you will learn to:

  • Apply a structured problem solving model
  • Write a problem statement
  • Use fishbone diagrams and pareto charts to identify causes
  • Use interviews, check sheets to gather information
  • Apply a criteria matrix to discern the best solution
  • Use an action plan and GANTT chart to put your plan into action
Date(s) & Time(s)

Unfortunately, this class is not scheduled at this time.

Check back periodically for a scheduled date. If you would, please send an email to train@uky.edu with the name of the course you are interested in attending, your phone number, email address, and any questions you might have for us.

Thank you, HR Training & Development

Disclaimer : Class availability, dates, and times are subject to change. Please verify availability, dates, and times in the Training Management Center at http://myuk.uky.edu.
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