Training and Development

Communicating With Success

class code - HRTD_PD008

duration - 4 hours

During this workshop, we will explore basic communication issues. By the end of the session, participants will be able to:

  • Define the three communication modes.
  • Cite barriers to effective communication.
  • Explain the concept of distinct communication styles.
  • Define active listening.
  • Use active listening techniques.
  • Define non verbal communication issues.
  • Use non-verbal techniques to improve workplace communication.
Date(s) & Time(s)
Thursday, Dec 17, 2009
8:30 a.m. - 12:00 p.m.
Instructor: Debra Graham
Location: 220 Scovell Hall - Suite 1
Status: Open
 
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